Onsite 3-4 days a week - Reporting to Director of TA

Talent Acquistion Operations Coordinator

Location: Miami, Florida

Job Summary:

The Talent Acquisition Operations Coordinator will play a pivotal role in supporting and optimizing the day-to-day operations of our talent acquisition team. This includes managing recruiting logistics, maintaining data integrity, assisting with candidate tracking, and helping ensure an efficient hiring process. The ideal candidate will have strong organizational skills, a keen eye for detail, and a passion for supporting teams and improving recruitment operations.

• Key Responsibilities: SOPs & Knowledge Articles: Support the creation and maintenance of standard operating procedures (SOPs) and internal knowledge articles to enhance the recruitment process and streamline knowledge sharing within the team.
• Chatbot Monitoring & Optimization: Monitor and update chatbot topics and content to improve functionality, enhance user experience, and ensure accurate and relevant responses for candidates and internal teams.
• Reporting & Analytics: Assist with compiling recruitment reports and tracking key performance metrics to assess the effectiveness of the talent acquisition process.
• Enablement Resources: Create and maintain enablement resources for the Talent Acquisition (TA) team to ensure recruitment processes are efficient, consistent, and effective across all stages of hiring.
• Scheduling: Coordinate and schedule training sessions, project meetings, and collaborative sessions to ensure seamless team collaboration and efficient workflows.
• Data Management: Maintain accurate records within the applicant tracking system (ATS) and ensure data integrity across all recruitment platforms.
• SharePoint Site Design & Maintenance: Design, update, and maintain the Talent Acquisition SharePoint site to ensure it contains the most current information, resources, and documentation for the TA team. This includes ensuring that content is organized, accessible, and aligned with team needs.
• Qualifications:
• Bachelor’s degree in Business Administration, Human Resources, or related field (or equivalent experience).
• 2+ years of experience in Talent Acquisition or HR operations, or a related field.
• Proficiency in using applicant tracking systems (ATS) and HRIS systems.
• Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Knowledge of recruitment best practices and employment laws.
• Strong attention to detail and ability to maintain confidentiality.

• Additional Requirements:
• Experience with data analytics or reporting tools (e.g., Tableau, Power BI).
• Previous experience working in a fast-paced, high-volume recruitment environment.
• Familiarity with employee onboarding systems and tools.
• Experience working with chatbots or similar AI-driven tools.