Location: United States (Remote) -- 50-75% Travel (there may be some international travel expected to Canada / LATAM - however most will be US based).

Key Responsibilities:

• Lead telephony modernization efforts on a per site basis from start of discovery to sunsetting of the legacy telephony systems.
• Develop and execute a comprehensive technology transition plan from Cisco and Avaya telephony systems to Microsoft Teams enterprise voice.
• Manage the implementation of Microsoft Teams calling plans or direct routing, ensuring seamless integration and minimal disruption to business operations.
• Provide technical expertise and support throughout the transition process, addressing any issues or challenges that arise.

Qualifications:

• Bachelor's degree in Information Technology, Telecommunications, or a related field.
• Proven experience in telephony systems, particularly with Cisco and Avaya.
• Strong knowledge of Microsoft Teams enterprise voice, including calling plans and direct routing.
• Excellent project management skills, with the ability to manage multiple tasks and priorities effectively.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Ability to adapt to changing technologies and stay current with industry trends.

Preferred Qualifications:

• Certifications in Cisco, Avaya, or Microsoft Teams.
• Experience in large-scale telephony system migrations.
• Familiarity with network infrastructure and VoIP technologies.