Our client, an industrial organization located in the East End of Ottawa, is currently looking to hire a Warranty Administrator to join their team on a permanent basis. The ideal candidate is self-motivated, has a positive attitude and excellent customer service skills.

Why work for this organization:

• Health and Dental benefits
• Room for growth both professionally and financially
• Free Parking

Required Skills and qualifications:

• Minimum 1 year of experience in mechanical/engine, parts, service and/or technician roles
• Previous industry experience or experience working on heavy duty trucks considered a strong asset
• Previous warranty claim experience considered a strong asset
• Great phone etiquette and customer-oriented personality
• Strong listening skills combined with ability to bring solutions to customers
• Ability to work independently demonstrating organizational and time management skills
• Comfortable using computer applications
• Must have own vehicle to get to work location

Duties may include, but are not limited to:

• Review all warranty paperwork to ensure proper documentation and verify criteria compliance as required by the dealer and manufacturer
• Close out all warranty work orders daily
• Ensure labour and parts information are claimed accurately
• Correct rejected claims to ensure maximum number of claims are paid daily
• Maintain positive customer relations
• Assist the Warranty Manager and Service Team as required
• Other duties as assigned

Wage: $22.00 - $27.00 per hour depending on experience

Schedule: Monday to Friday – 7:30am to 4:30pm

If you are interested and believe you meet the specified qualifications, please send your resume to this ad.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an Equal Opportunity Employer.