Job Title: Senior Change Management & Training Manager

***W2 ONLY***

Work Schedule: Normal Business Hours

Must Have Experience:

Change Management

Instructional Design

Pharmaceutical

Locations Available:

Summit, NJ

Lawrence Township, NJ

Seattle, WA

About the Role:

We are looking for a skilled and experienced Senior Change Management and Training Manager to join our team for a contract role focused on an innovative Large Language Model (LLM) and Generative AI project. The ideal candidate will have a strong background in Change Management and training development. The role requires expertise in conducting training needs analysis, creating engaging training materials, and independently facilitating training sessions. The successful candidate will possess exceptional communication skills and the ability to simplify complex technical concepts for non-technical audiences. Experience in training for prompt design for chat-based tools is a plus.

Key Responsibilities:

• Conduct comprehensive training needs analysis to identify knowledge gaps and training requirements for each workstream.
• Independently develop effective training materials, including presentations, manuals, and other resources, tailored to the needs of diverse audiences.
• Confidently facilitate live tool training, demonstrations, and break-out sessions to ensure participants can effectively apply the concepts related to LLM and Generative AI tools.
• Simplify complex technical content into clear, understandable materials for non-technical stakeholders.
• Provide hands-on training and support for prompt design, ensuring users can effectively interact with and use Generative AI tools.
• Collaborate with project teams, subject matter experts, and stakeholders to ensure training materials are accurate, up-to-date, and aligned with project goals.
• Assess the effectiveness of training programs through feedback, assessments, and performance metrics, adjusting as needed to improve outcomes.
• Stay current with advancements in Generative AI and LLM technologies to continually enhance training content and methods.

Qualifications:

• Minimum of 10 years of proven experience as a Change Manager on complex IT projects.
• Demonstrated experience in conducting training needs analysis and creating comprehensive training materials.
• Strong facilitation skills with the ability to independently lead training sessions for diverse audiences.
• Exceptional written and verbal communication skills, with the ability to simplify and explain complex technical concepts to non-technical audiences.
• Experience in training for prompt design and familiarity with Generative AI tools is highly advantageous.
• Ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency in using e-learning authoring tools, learning management systems (LMS), and other training technologies.

Preferred Qualifications:

• Bachelor’s degree in communications or related field.
• Certification in PROSCI or equivalent Change Management methodology.
• Certification in training, instructional design, or a related field.
• Familiarity with agile project management methodologies.

Job ID: 81147