Duties :

• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
• Check computer hardware (HDD, mice, keyboards, etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Assist and maintain local networks
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
• Provide basic IT systems support to end users on a variety of computer system issues.
• Respond to phone calls, emails and technical support requests
• Document, track, and monitor issues ensuring a timely resolution
• Support staff with Google Trainer expertise
• Assist in the annual inventory of all equipment in the school

Minimum Qualifications:

• Proven experience as an IT Technician or relevant position
• Excellent communication ability
• Outstanding organizational and time-management skills
• Great personality for our fun work environment
• Associate degree in a computer technology field preferred