BGSF is seeking a Desktop Deployment Technician.

Major Job Responsibilities:

• Installation of new workstations (hardware, operating systems, application software) following departmental standards.

• Researches and develops solutions to difficult issues.

• Utilizing Microsoft SCCM to install OS image and software.

• Document known issues and resolutions to be shared with internal team members.

• Review literature, consult with experts, and coordinate with vendors to identify appropriate hardware and/or software solutions

Required Knowledge/Skills/Abilities:

• 1-3 years’ experience supporting Windows 10 operating systems.

• 1-3 years’ experience supporting and configuring computer hardware/software.

• 1-3 years’ experience working in a technical customer service environment.

• 1-3 years’ experience working with a ticket tracking system (e.g. Microsoft SCSM, ServiceNow, Cherwell, etc.).

****Eligible for health benefits(including medical, vison, dental), STD, LTD, Life/AD&D, and 401(k). May be eligible for PTO and/ or holiday pay in accordance to client policies. Pay starting at $28/hr.