1. General Office Organization:

o Maintain a clean and organized workspace.

o Oversee office supplies inventory and reorder as needed.

o Manage office equipment and coordinate repairs or maintenance.

2. Vendor and Client Relations:

o Act as a liaison with vendors for office needs.

o Foster positive relationships with clients and external stakeholders.

Scheduling and Coordination:

1. Calendar Management:

o Schedule meetings, appointments, and events.

o Coordinate schedules for executives and team members to avoid conflicts.

2. Event Planning:

o Organize team-building activities, company events, or training sessions.

o Manage logistics, including venues, catering, and materials.

Documentation and Filing:

1. Records Management:

o Develop and maintain filing systems for physical and digital records.

o Ensure confidentiality and secure handling of sensitive documents.

2. Policy Documentation:

o Update and distribute company policies or procedural manuals.

o Maintain compliance documentation for audits or inspections.

Communication Management:

1. Correspondence Handling:

o Manage emails, phone calls, and other communications promptly and professionally.

o Draft and proofread internal and external communications.

2. Customer Support:

o Address inquiries or complaints from clients, directing them to appropriate departments as needed.

o Follow up on unresolved issues to ensure customer satisfaction.

Team Support:

1. Team Assistance:

o Provide administrative support to managers or team leads.

o Assist in preparing presentations, reports, and documentation.

Project Management:

1. Task Coordination:

o Assign and track progress on tasks and projects using project management tools.

o Collaborate with team members to ensure deadlines are met.

2. Progress Reporting:

o Prepare status updates for management.

o Identify and communicate any potential project delays or risks.

Compliance and Reporting:

1. Policy Enforcement:

o Ensure employees adhere to company policies and procedures.

2. Reporting:

o Prepare periodic reports for senior management (e.g., operational, financial, or productivity reports).

Technology and Systems Management:

1. Software Management:

o Use office software like Microsoft Office Suite, Google Workspace, and QuickBooks.

o Troubleshoot basic IT issues or liaise with IT support for resolution.

2. Data Management:

o Ensure accurate and secure data entry in systems.

o Manage backups and maintain data integrity.

Key Administrative Skills:

• Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines.

• Attention to Detail: Ensuring all communications, records, and tasks are accurate and complete.

• Interpersonal Skills: Building positive relationships with colleagues, clients, and vendors.

• Problem-Solving: Addressing issues as they arise and finding efficient solutions.

• Technical Proficiency: Expertise in tools like Excel, QuickBooks, and other office software.

These expanded responsibilities reflect a role that ensures the seamless operation of the office while supporting teams and management