Location: Boston, MA - Hybrid

Duration: 6 month contract

Pay: $70/hr

MAIN GOALS & SUPPORTING RESPONSIBILITIES

• Grow and maintain a work environment that encourages the production of amazing games by providing vital resources, infrastructure, processes and internal support.

• Work with the facilities and security team to offer a top-of-the-line workplace, both in the office and working from home through office design & maintenance, health & safety, and administrative support.

• Collaborate with IT to coordinate cyber security, tools and software rollouts, infrastructure updates, advise and advocate for hardware and desktop support requirements for team members within the office.

• Work with Production, HR and Hiring Managers to ensure new hires transition into the team well by supporting the onboarding process, and developing and sharing onboarding best practices.

• Manage projects, meetings and priorities for operations-led initiatives. This role will include facilitating meetings, taking detailed notes, and following up on action items with all contributors to ensure meetings and projects stay on track.

• Foster transparency between company shared services teams to coordinate resources, share project updates, and escalate issues within the site.

• Provide consistent updates to Boston Leadership on current and upcoming priorities and risks that could impact onsite workers and project deliverables.

• Initiate, oversee, and ensure team events are executed well and to company guidelines in support of team bonding and celebrating team wins.

• Calendar management for studio lead, including scheduling franchise meetings, trainings, and networking meetings.

• Manage domestic travel logistics and handle travel schedule, meeting details, etc.

• Manage various service tickets and tasks on behalf of assigned executives and support teams.

• Reconcile expenses, complete expense reports, and serve as a resource to team members on company processes.

• Process purchase orders and invoices for Boston events, construction projects, and ongoing Facilities support.

• Take on unforeseen projects, issues and troubleshooting within the scope of the role.

MINIMUM REQUIREMENTS

• 5+ years’ experience working in an Office or Studio Operations and/or Executive Support role.

• Experience with Facilities Support and/or, Office Coordination, and Event Management highly desired.

• Consistent ability to focus on priorities – prioritization, problem solving, multi-tasking, and meeting project goals.

• Strong proficiency in Microsoft Office applications: Word, Excel, PowerPoint, and Outlook

• Excellent written and verbal communication skills

• Strong organizational and time-management abilities

• Exceptional attention to detail as well as ability to see the big picture

• High degree of tact and discretion when handling confidential matters