Our client, a leading financial services company is hiring a Supplier Care Liaison on a long-term contract basis.

Job ID 81275

Work Location:

Tampa, FL – Hybrid

Responsibilities:

• Support the timely renewals of existing contractor resources in line with Expense Management Policy.
• Consolidate the daily expirations report for Supplier Care Team Lead including tracking regional progress and summarizing trends for Senior Management.
• Monitoring the reactivation of any contractor resources in the event of processing errors.
• Support the Supplier Care Team Lead with projects and initiatives and process enhancements
• Deliver supplier training on any process changes to ensure adherence to operating principles and quality levels
• Ensure Supplier setups are completely accurately including pay sites and engagement with Supply Chain Operations to ensure systemic updates are captured correctly.
• Engaging with internal partners on any non-employee related investigations or escalations.
• Timely processing of rehire eligibility checks
• Managing requests for visa letters/ verification from suppliers

Required Skills:

• Minimum 4 years of experience working in project management or staffing industry experience
• Experience with relationship management - including internal and external stakeholders
• Proficient in Microsoft Office including using MS Excel to present data and/or create reports
• Demonstrated experience with automated end-to-end sourcing tools e.g. Fieldglass, including implementation and organizational change experience
• Experience of training and mentoring new team members
• Experience of understanding and applying policies and labor laws
• Consistently demonstrates clear and concise written and verbal communication skills
• Able to grasp and master new requirements and related knowledge.
• Strong organization skills and detail orientation
• Able to work in a fast paced, high-pressure environment
• Ability to multi-task and deliver tasks
• Strong problem solving and troubleshooting skills
• Able to identify opportunities for improvement and innovation
• Flexible approach and willingness to adapt to needs and demands of clients
• Must be bilingual - English/Spanish. Portuguese is highly desired