Customer Service Representative - Bilingual

job
  • TPI Staffing Group
Job Summary
Location
Cypress ,TX 77410
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
09 Jan 2025
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Job Description
Bilingual Customer Service Representative, Cypress
Temp to Hire
$17.00 per hour
This is NOT a remote position, it's in the office.
Duties
  • Provide exceptionally engaging service and technical support to customers.
  • Will be responsible for managing the front window - tasked with walk-in customer payment processing.
  • Will handle incoming calls and creating work orders for service investigation as needed.
  • Assist with tap processing - obtaining quotes, collecting fees, scheduling installations of taps and meters, collecting meter information and relating to corresponding personnel for system updates.
  • Responsible for handling incoming calls and creating work orders for service investigation as needed.
  • Properly handle a diverse set of customer requests and inquiries, accurately
  • Properly document all customer interactions.
Qualifications
  • Must be fluent in English and Spanish.
  • Minimum of one year of Call Center experience a plus.
  • Ability to follow directions and work independently.
  • Exceptional work ethic, time management skills, and a demonstrated commitment to teamwork
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