If you have a passion for hospitality, excellent leadership skills, and thrive in a dynamic environment, this could be the perfect opportunity for you!
Key Responsibilities:
- Oversee day-to-day floor operations to ensure exceptional guest service and satisfaction
- Lead, train, and manage the front-of-house team, ensuring a high level of performance
- Monitor guest flow, manage table assignments, and ensure efficient wait times
- Address and resolve guest issues or complaints in a professional and timely manner
- Collaborate with the kitchen team to ensure smooth communication and service delivery
- Assist in staff scheduling, training, and performance management
- Ensure compliance with health and safety regulations at all times
- Maintain a clean and welcoming environment for both guests and staff
- Manage and maintain front-of-house supplies and inventory as needed
Qualifications: - 2+ years of experience in a supervisory or management role in the restaurant industry
- Strong leadership and communication skills
- Ability to manage and motivate a diverse team in a high-volume setting
- Proven ability to handle fast-paced operations and prioritize guest satisfaction
- Excellent customer service and problem-solving skills
- Flexible schedule with availability to work evenings, weekends, and holidays
- Knowledge of health and safety regulations is preferred
Benefits: - Competitive salary based on experience
- Health, dental, and vision insurance