Job Title: Staffing Supervisor

Compensation: $24 - $27 DoE

Benefits: Full Benefits Package

Location: Golden Valley, MN

Schedule: Full-Time

Why You Will Love This Job:

Support from our Team:

• Employer contributions towards medical insurance plans
• Employer-paid dental, vision, short- and long-term disability, and life insurance options
• Extremely supportive supervisors and team members available as resources and mentors
• Up to 3 weeks of annual PTO accrual and 6 paid holidays

Position Summary: We are seeking a highly organized and compassionate Staffing Supervisor to join our team in Golden Valley. As a critical member of our team, you will play a pivotal role in ensuring the smooth and efficient delivery of care to our clients. The ideal candidate possesses exceptional communication skills, an ability to multitask in a fast-paced environment, and a genuine passion for providing high-quality care to individuals in need. As the Staffing Supervisor, you will be responsible for coordinating schedules, managing field staff assignments, and maintaining strong relationships with both clients and field staff.

Responsibilities:

Schedule Coordination:

• Create and manage client and field staff schedules, ensuring optimal care coverage and continuity.
• Work closely with clients and their families to determine care needs and preferences.
• Collaborate with the Care Manager and Nursing staff to develop personalized care plans for clients.
• Handle schedule changes, last-minute requests, and emergencies promptly and effectively.

Field Staff Management:

• Conduct regular performance evaluations for field staffand provide constructive feedback.
• Maintain accurate and up-to-date records of field staff certifications, training, and availability.
• Foster a positive and supportive work environment for field staff, addressing their concerns and providing necessary support.

Client Relations:

• Establish and maintain strong relationships with clients and their families, demonstrating empathy and understanding.
• Conduct periodic check-ins with clients to assess satisfaction with services and address any issues.
• Act as the primary point of contact for client inquiries, concerns, and service requests.

Documentation and Reporting:

• Maintain comprehensive and organized records of clients and field staff information, schedules, and changes.
• Prepare reports on field staff availability, hours worked, and client satisfaction as required.

Quality Assurance:

• Monitor the delivery of care to ensure it aligns with agency standards and client expectations.
• Participate in quality assurance initiatives, identifying areas for improvement and implementing necessary changes.

Team Collaboration:

• Collaborate with the administrative team, including Care Managers and HR, to ensure smooth operations.
• Communicate effectively with all staff members to facilitate seamless care transitions.

Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred).
• Proven experience in scheduling, preferably in a healthcare or home care setting.
• Excellent organizational and time-management skills.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to handle stressful situations and solve problems effectively.
• Proficient computer skills, including experience with scheduling software and Microsoft Office.
• Empathy and compassion for individuals requiring home care services.
• Knowledge of state and federal regulations pertaining to home care services is a plus.
• Must be able to work on-site and occasionally flexible hours based on client needs.

Military Occupational Classification (MOC) Codes: If you're a military member transitioning to civilian life, we value your service and skills. Applicable MOS codes for this role include:

• Army: Administrative Support Specialist (MOS 16GX)
• Navy: Health Care Administrator (46NXD)
• Air Force: Personnel Officer (41A)
• Marines: Administrative Officer (01)
• Coast Guard: Health Services Technician (HS)

We encourage all active duty, reserve, veterans, and National Guard members to apply! Your dedication and experience are highly valued in the field of home health care. Join us in making a difference!

For any additional questions, please reach out to:

• Recruiter: Kevin Chang
• Email:
• Phone:
• 612-234-7199