Patient Advocate / Dental Call Center Sales

**Company Overview:** 

Join our team in a dynamic dental group that prioritizes exceptional patient experiences. We are dedicated to not only providing top-notch dental care but also ensuring that every patient interaction is marked by professionalism, empathy, and efficiency. As a Patient Advocate / Dental Call Center, you will play a key role in connecting with patients and ensuring they receive the care they deserve. Outstanding opportunities for growth and robust paid training.

**Key Responsibilities:**

- Engage with patients in a courteous and professional manner to address inquiries and concerns.

- Effectively manage inbound and outbound calls and leads to schedule appointments that suit both patient and practice needs.

- Utilize persuasive communication skills to convert inquiries into booked appointments.

- Collaborate with dental staff and administrative teams to enhance overall patient satisfaction.

- Maintain accurate records in CRM software for scheduling and communication purposes.

- Eagerness to learn and embrace the professional paid training

**Required Skills and Qualifications:**

- 3 years of prior Telephone Sales experience, ideally in a healthcare or dental setting.

- Excellent verbal and written communication abilities.

- Strong empathy and patience when dealing with patient inquiries.

- Proficiency in using digital tools and CRM software for effective scheduling.

Bilingual in English and Spanish is a plus

**Job Type:** Full-time (In-person) 

**Location:** Plantation, FL 

**Pay Range:** $35-45K with bonus opportunities 

**Benefits:** 401(k) matching, dental insurance, paid time off 

Join us today if you are passionate about healthcare and delivering superior patient experiences! Apply now to become a valued member of our team.