Description:

As a License & Permit Technician, you will collaborate with a team of technicians under the guidance of the Compliance Team Lead. Your role is crucial in ensuring adherence to all Federal, State, City, and County regulations and permits

Responsibilities :

Processing Permits:

• Review and process applications for permits.
• Verify submitted documents for accuracy and completeness.
• Ensure compliance with local codes and regulations

Customer Service:

• Assist applicants at permit counters.
• Answer questions related to the permit application process.
• Provide guidance on required documentation and procedures.

Data Management:

• Enter information into automated permit systems.
• Maintain accurate records of permits issued.
• Track the status of applications and approvals.

Fee Calculation:

• Calculate fees based on financials, square footage, and permit requirements.
• Provide accurate fee assessments to.

Coordination:

• Collaborate with the field, municipalities and other internal departments.
• Facilitate communication between applicants and relevant stakeholders.
• Ensure a smooth permitting process from application submission to final approval.

Qualifications

• 3+ Years Customer Service/ Data Entry Experience
• Phone and Email - Interacting with Different Municipalities
• Needs to have Patience and be very detail oriented
• Speaking with Local Management and Vendors
• Organized, Self Motivated, Fast Learner
• Strong Critical thinking and organizational skills
• Ability to manage a fast paced environment and larger workloads during high volume periods
• DocuSign, Adobe Pro, Office 365

Preferred:

• Customer service exp. in auto, insurance industries or exp. With vendor management
• Filling out Business License and Permit Forms (Not Required, Will Train)