We’re looking for a Customer Success Representative for an enterprise Financial Client.

Here are some of the specific details:

Job Title: Customer Technical Services Analyst II

Job Duration: 6+ months

Job Location: North York, Toronto, Canada (3 days Hybrid)

SKILLS:

• 2+ years of experience in a Customer Service environment.
• Promptly and accurately respond to our customers inquiries regardless of channel submitted.
• We do about 90% via online / email channels, and 10% through internal account management and direct call volume.
• A typical day consists of using various systems to support our customers by analyzing data, problem solving, collaborating with CS Team members and other colleagues within the org.

A reasonable, good faith estimate of the minimum and maximum for this position is CAD $20/hr to CAD $22/hr W2.