Under the direction of the Project Manager, this position will be leading a Project’s Day to day activities. The Project Superintendent will be responsible for leading project operations in the field.

General Responsibilities:

• Hire, develop and manage team of Installers and Field Supervisors to complete AMI meter deployment.
• Assist in Training the Meter Installers and Field Supervisors.
• Administer Field Quality Assurance and warranty issues.
• Manage a team of Field Supervisors and support Field Staff.
• Assist Supervisors and Installers with difficult installs or repairs.
• Install Gas meters as required, due to missed appointments, difficult customers or difficult or unusual installs.
• Attend emergencies, respond to afterhours phone calls as required, and complete necessary reports.
• Assist H&S manager in overseeing safety in the field, ensuring SWP and SOP are followed in the field, tailgates and monthly safety meetings are conducted as per project requirements.
• Investigating incidents/accidents/injuries, completing required reports and providing corrective action or training as required.
• Develop corrective measures to address quality issues around workmanship,
• Provide input to PM for updating project plans, project schedules.
• Assist in overseeing project inventory and ensuring processes are followed
• Respond and document customer complaints and claims.
• Responds to customer inquiries, problem solving in a professional and effective fashion and acting as a resource in resolving customer issues brought to the department.
• Directs and coordinates activities of personnel engaged in meter installation, order entry, purchasing, materials management, requirements forecasting and distributing materials, equipment, and supplies.
• Provide feedback to the Company regarding service failures or customer concerns. Provide feedback to the Field Services team to ensure all personnel have accurate and timely information on order status and/or changes.
• Any other duties which may be assigned to you from time to time by your manager

Education and Experience:

• BC Gas-fitter B Certification with 5+ years experience
• 3+ years' experience in Gas-fitting or Construction Project Management
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, MS Project and Outlook.
• Knowledge file management, transcription, and other administrative procedures.
• Ability to work on tight deadlines.

KTI Utility Services is an equal opportunity employer that thrives on a diverse, barrier-free, and inclusive environment welcoming applications from all.

KTI Utility Services is committed to providing a barrier-free environment for our employees, customers, job applicants, and visitors who enter our premises, contact us, or access our information. As an organization, we commit to applying the principles of dignity, independence, integration, and equal opportunity in the Accessibility for Ontarians with Disabilities Act Customer Service Standard, and the Integrated Accessibility Standards Regulation. KTI Limited understands the importance of ensuring the full inclusion of all individuals with disabilities by fostering an accessible and welcoming environment for all. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

As part of our recruitment process, we employ artificial intelligence to evaluate applicants for this role. All candidates are assessed fairly based on their qualifications and relevant skills.