Operations Specialist - Junior (Contract)

Location: Toronto, ON

Duration: 6 months

Hours: 7:30 AM – 3:30 PM or 8:00 AM – 4:00 PM

Compensation:

• T4: $17.54/hour
• INC: $20.89/hour

About the Role

Our client's are seeking an organized and proactive Operations Specialist to support operations for an Enterprise Risk and Portfolio Management team. In this role, you’ll handle a variety of administrative and operational tasks to ensure the smooth functioning of daily activities, while identifying opportunities for process improvements.

Key Responsibilities

• Manage employee transitions, including onboarding, offboarding, and internal transfers.
• Utilize ticketing systems to log and resolve requests.
• Oversee building access, including badge management, floor headcounts, and maintaining distribution lists.
• Coordinate the provisioning of equipment and office assets.
• Ensure office spaces are clean, well-stocked, and properly maintained.
• Support compliance efforts, such as fire drill coordination and adherence to building protocols.
• Act as a central point of contact for requests from across the team.

Must-Have Skills

• 2+ years of experience in Operations.
• 4+ years of customer service experience (in any field).
• Highly detail-oriented with strong time management skills.
• Self-starter with the ability to work independently and take initiative.
• Team player with excellent interpersonal skills.

Nice-to-Have Skills

• Experience using ticketing systems like ServiceNow.

Interview Process

• 1–2 rounds with hiring managers and team members.