Encore Technologies is seeking a Datacenter Engineer/Architect to join our team in Cincinnati, OH. This is a salaried position that includes competitive compensation and a strong benefits package.

Encore Technologies is a customer-centric provider of comprehensive IT solutions. We specialize in Data Center Infrastructure, Managed Services, Professional Services & Staffing, Cloud Computing, Networking & Collaboration, Cybersecurity, DevOps & Automation, and Apple services. At Encore, we are committed to building a long and enduring relationship with our employees and to creating an environment that rewards and empowers. Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our clients' expectations. We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life. We strive to be an employer of choice!

The Datacenter Engineer/Architect is an engineering forward position focused on virtualization infrastructure solutions and business outcomes for our clients. The ideal candidate will be a senior level datacenter consulting engineer with 5+ years of compute/storage/virtualization datacenter solution design and delivery experience. The individual must be self-motivated, and results focused and will be responsible for working with project managers to lead projects to completion as well as mentoring junior engineers and providing architectural guidance for the datacenter practice.

Duties and Responsibilities:

· Engineering, installation, and configuration of datacenter virtualization solutions

· Solution design, deployment, and documentation for, server systems, virtualization software and hypervisors, storage and storage networking, and data protection/BC/DR solutions

· Assist pre-sales in solution engineering and professional services estimation

· Assist other engineers in low-level design and deployment

· Actively participate during the project transition phase to perform knowledge transfer and documentation.

· Provide technical analysis, integration expertise and critical data analysis related to system architecture.

· Assist with troubleshooting and resolution of infrastructure reported incidents, participate and lead Root Cause Analysis process.

· Work with customer and 3rd party vendor technical solution engineers toward resolution of incidents.

· Maintain high level of customer satisfaction.

Required Skills:

· A minimum of 5 years’ experience in a technical or data center support role.

· Highly skilled and proficient in data center experience in installing/moving equipment, cabling, and communicating requirements to field engineers.

· Cisco UCS and Dell hardware configuration, installation, and maintenance experience.

· Strong understanding of multi-tiered storage concepts, protocols, and architectures such as FC SANs, iSCSI, NAS, CIFS and NFS.

· Pure Storage, NetApp ONTAP/E-series, DellEMC PowerStore/Unity/Isilon

· Strong understanding of VMware vSphere architecture and design

· VMware vSphere 6.x/7.x, VSAN and OpsManager

· Cohesity DataProtect, Veeam Backup and Recovery, Dell Avamar/DataDomain

· Windows Networking and general TCP/IP networking.

· Familiarity with configuring Microsoft Windows, and various versions of Linux.

· Excellent customer service skills, written and verbal

· Ability to work independently and provide direction to other engineers.

· Certifications are highly desirable: VMware VCP, Pure, Dell, NetApp, Brocade, Cisco UCS/MDS

Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.