The Role:

The Senior Project Manager will manage cross-departmental projects and SaaS solution implementations within the healthcare space, specifically focusing on Revenue Cycle Management (RCM), billing, and practice management solutions. This role requires strong requirements gathering, stakeholder communication, and project delivery skills. The candidate should have experience driving projects in value-based care environments, managing compliance-related initiatives, and ensuring smooth transitions during organizational changes.

Key Responsibilities:

• Oversee and lead SaaS solution implementation projects, focusing on RCM, billing, coding, and managed care solutions.
• Document activities of the project team, such as project plans, meeting notes, agendas, weekly status reports, etc.
• Facilitate requirements gathering sessions and manage deliverables across multiple departments.
• Support organizational changes related to RCM processes and practice management solutions.
• Create process maps, training guides, and documentation to support team adoption.
• Understand and visualize the big picture while being hands-on in executing the client’s project goals.
• Drive decision-making processes from start to finish, efficiently planning and prioritizing all deliverables and resources across multiple projects.
• Exhibit impressive executive presence and communication abilities, with a passion for technology and being part of a nationwide, mission-driven organization.
• Facilitate cross-department collaboration and communication.

Qualifications:

• The ability to work East Coast hours is a must.
• 10-12 years of experience in project management, specifically within healthcare technology and RCM.
• Strong preference for candidates with EMR and EHR system integration experience in the health industry. Healthcare industry experience is also highly valued.
• Excellent presentation and communication skills are essential.
• Strong understanding of billing, collections, coding, and compliance processes.
• Proven ability to manage multiple projects simultaneously.
• Strong understanding of technology, strategy, and design lifecycle with an intuitive grasp of operational workflows.
• Expertise in Project Management tools such as Jira, Confluence, Wrike, Smartsheet, and other related communication tools.
• Proficient in managing project scope, resource matrix, risks, and go-to-market steps.
• Strong interpersonal skills with the ability to motivate both the client and the team.
• Experience in reporting on KPI and Critical Success Factors (CSFs).

Nice to Haves:

• PMP/ACP certification
• Scrum Alliance certifications (Advanced CSM, CPO, Agile Leadership/Coaching)
• Product definition/requirements
• Experience with CRM platforms