***This role starts as a 6 month contract and could extend or convert FTE after***

***This role is fully onsite in Chelsea, MA***

Responsibilities

• Ability to assist in daily Amazon EDV business operations often requested on ad hoc basis, including shuttling vehicles back and forth from delivery stations
• Conduct pre-delivery inspections on new vehicles, using a documented process, checklist, and guidelines
• Document results (pass/fail)of pre-delivery inspections and communicate results to team members/supervisor
• Follow Rivian repair procedures with efficiency without compromising quality and safety
• Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles
• Assist and support vehicle repairs in a setting outside of a service center
• Conduct road tests on vehicles to ensure quality of the repair
• Perform necessary parts operations such as parts ordering, receiving, shipping and inventory
• Stay up to date with technical skills and required training
• Support campaigns and containment initiatives
• Maintain and process accurate expense reporting as needed
• Establish peer relationships and work under the mentorship of a senior technician
• Maintain high quality work and efficiency while working with little supervision
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
• Provide service support to the field to support the Service organization
• Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment

Qualifications

MVR Required

• Level 1 Technician: Less than 2 years of experience in a directly related trade (tire shop for example, motorcycle repair shop, but not cashier); no automotive specific training required
• Level 2 Technician: 2-4 years of experience in an automotive specific environment with exposure to various repairs (usually an independent shop, or dealership -not only oil changes, or tires); automotive training preferred
• Level 3 Technician: 5+ years of automotive experience, EV experience preferred
• HS Diploma or GED preferred
• Graduated from an accredited automotive repair school preferred
• One year experience working in an automotive repair shop preferred
• Proficient in using hand tools and power tools
• Ability to drive non-commercial truck and trailer preferred
• Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
• Must possess a valid driver’s license, and maintain a clean driving record
• Experience using a work order management system including repair documentation
• Experience working in start-up environments preferred
• Exhibits patience and eagerness to learn
• Strong organizational and time management skills along with attention to detail
• Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)
• Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
• Minimum age of 21
• No driving related suspensions or revocation of Driver License (within a 3-5year period)
• Ability to read and speak fluent English
• Ability to properly document repairs completed and in process