• Process daily customer cash receipts ensuring prompt and accurate recording of payments and deductions to customer accounts.

• Work with a bank portal to pull and save lockbox, ACH and wire payments.

• Document daily receipts in the Daily Deposit log for the respective month.

• Gather remittance advice via email, customer portals or other sources to apply payments and create deductions appropriately.

• Update the Deduction Code Cheat Sheet with any latest information.

• Analyze customer payments and supporting documentation to determine proper classification of cash receipts and deductions taken.

• Research and address unapplied, unallocated, and misapplied receipts and resolve payment discrepancies.

• Assist our deduction team with any repayments of disputed deductions.

• Reconcile daily cash receipts.

• Effectively organize and save supporting payment documentation that will also support the deduction resolution process.

• Provide weekly update on open receivable to upper management.

• Complete any special projects as assigned.

Qualifications:

• Exceptional data entry skills and aptitude for working with numbers.

• Significant, first-hand experience operating spreadsheets.

• Strong analytical skills and the ability to make decisions with limited information from the customer.

• Ability to identify and implement process improvements that create efficiencies.

• Excellent verbal and written communication skills

• Self-motivated and able to work independently.

• Highly detail-oriented, organized and focused on accuracy.

• Ability to solve problems, set priorities, and work collaboratively toward issue resolution.

• Proficiency in MS Office, especially Excel.

• Experience with, or aptitude for learning an ERP, preferred but not required Microsoft Dynamics 365

• Associate’s degree in finance or accounting is preferred but not required.