STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Cisco UCCE Genesys developer with one of our largest clients!

Job Title: Cisco UCCE Genesys developer

Duration: 12 months

W2 contract engagement, No c2c.

Schedule: Remote

Key Skills:

• Cisco UCCE (CVP) - Customer Voice Portal
• Genesys Cloud CX
• Advanced SQL
• Bachelor’s degree in related field preferred.
• Five (5) years of relevant system solution development, testing and implementation work experience required.

Engagement Description

Cisco UCCE / Genesys CX Architect Developer

Development resource with ability to plan, develop, test and implement Genesys solutions that improve business efficiency and productivity as well as support business strategies and goals

Identify and communicate business needs and translate business requirements into technical system and functional specifications.

Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business. Project team members for projects large in scope and high complexity may be enterprise-wide.

Required Skills:

• API Integrations
• Service Integrations
• User Interfaces for both Cisco UCCE and Genesys CX One

Preferred Skills/Experience

• CRM Integrations

• API Integrations

• Service Integrations

• Cyara Testing Tool

• Genesys App Foundry Partner Integrations

• eGain Analytics

• Verint Workforce Optimization Suite

“Beware of scams. S3 never asks for money during its onboarding process.”