Frette , the leading provider of luxury linens to the finest hotels and homes worldwide, has an exciting Sales Specialist opportunity at our Frette Retail boutique at South Coast Plaza (Costa Mesa, CA) . Frette has maintained its trademark quality for 160 years and continues its leadership in providing style and comfort to individual and hospitality clientele.

As a Sales Specialist, you will be responsible for maintaining exemplary customer service per Frette standards, ensuring that each customer receives outstanding service by providing a welcoming environment, and maintaining a strong product knowledge in order to effectively communicate the qualities of the Frette brand.

• Responsible for maintaining excellent customer relations in order to generate sales.
• Answer customers’ questions and provide information on procedures and policies.
• Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer. Recommend alternate options or help locate item based on needs.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Maintain awareness of all promotions and advertisements
• Build and maintain a solid customer base by following through clienteling and data collection.
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
• Conscious of shoplifting activity.
• Uphold merchandising and store cleanliness standards.

SKILLS AND QUALIFICATIONS:

• Must possess and consistently exhibit the competencies relative to the position.
• Must be able to work and willingness to work flexible hours including weekends and holidays.
• Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.
• Detail oriented, strong organization and follow-up skills.
• Ability to multi-task and maintain organization in a fast paced environment.
• Must be able to stand for long periods of time and lift items weighing up to 50lbs.
• Demonstrates a positive attitude that contributes to a positive team environment.
• Team oriented but also self-driven with entrepreneurial spirit.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance