The Encompass Group is partnering with a well-known hospital in the Orange County area that is looking to add an experienced Outpatient Clinic Coordinator to their growing team! The Outpatient Clinic Coordinator will provide a seamless experience for patients, efficient administrative processes, and adherence to clinic policies and procedures. The ideal candidate will be detail-oriented, organized, and passionate about providing excellent customer service in a healthcare setting.

Responsibilities:

• Oversee day to day operations of the outpatient clinics, ensuring smooth functionality and timely service.
• Collect co-pays and other payments, providing clear explanations of charges and receipts.
• Verify patient benefits and eligibility prior to appointments, addressing any discrepancies or issues.
• Communicate benefit and coverage details to patients in a professional and understandable manner.
• Manage appointment schedules, ensuring efficiency and minimizing conflicts or delays.
• Maintain accurate patient records and ensure all necessary documentation is collected and stored appropriately.
• Work closely with clinical staff, billing teams, and management to ensure the clinic runs efficiently.

Qualifications:

• 2 years of experience in a healthcare administrative or patient coordination role.
• Strong knowledge of insurance verification, benefits, and eligibility processes.
• Proficient in healthcare management software and Microsoft Office Suite.
• Comfortability in a ‘paper-free’ work environment through use of technology
• Excellent organizational, multitasking, and problem-solving skills.
• Familiarity with HIPAA and other healthcare regulations.