Chief Operating Officer

job
  • Oahu Tree Works
Job Summary
Location
Waikele ,HI
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
17 Jan 2025
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Job Description

Chief Operating Officer (COO)- Join Our Growing Team!

Location: Hawaii (Island-specific location to

be added)

Are you looking to play a pivotal role in scaling a rapidly growing, recession-resistant business in one of Hawaii’s most essential industries? If you have experience managing operations for a company generating $3M+ in annual revenue and are passionate about leading teams to success, we want to hear from you!

We are a leading tree care company in Hawaii with a mission to become the largest and best in the state. We’re looking for a Chief Operating Officer who embodies our company values and has the experience to help us scale from $3M to over $10M in revenue over the next 3-5 years.Our Core Values:Passion t

  • o Win: Strive for excellence and embrace challenges.
  • Work Hard, Work Smart : Efficiency and effort go hand-in-hand.
  • Team as Family : Foster a collaborative, supportive team culture.
  • Flexible and Fun : Work hard, but enjoy the journey together.

If you share these values and are excited by the opportunity to help lead and scale our operations, this role is for you. Position Overview:

As the Chief Operating Officer, you will be responsible for overseeing and growing the operational side of our business, ensuring we meet production goals while maintaining exceptional service quality. This position offers a significant opportunity to shape the future of our company and contribute directly to our growth trajectory.

You will lead, manage, and be accountable for all operational aspects of a $3M+ annual revenue business, with the goal of scaling to $10M+ in the next 3-5 years. We need a results-driven leader to take charge of key areas such as recruitment, training, production efficiency, asset management, and team leadership.

Key Responsibilities:

  • Recruitment & Talent Management: Lead the ongoing recruitment of top talent, hiring 5+ new A-players (the top 10% of available candidates for each role) each year to build a high-perform
  • ing team.Produ
  • ction & Scheduling: Ove rsee day-to-day operations to ensure job completion on time and within budget. Manage scheduling, track production rates, and ensure efficiency across all teams.Growt
  • h & Scaling: Hel p expand from 3 full-time production crews to 5 by the end of 2025, ensuring operational efficiency and quality is maintained.Equip
  • ment & Asset Management: Man age all equipment, tools, and fleet to ensure optimal use, longevity, and cost-effectiveness.Train
  • ing & Development: Fac ilitate ongoing training and ensure crew members are continuously improving their skills in safety, production, and customer service.Opera
  • tional Accountability: Lea d the team to meet financial and operational targets, ensuring the company grows sustainably while maintaining high standards of service.
  • Key Performance Indicators (KPIs):

    • Production Rate per Man Hour: Maintain an average production rate of $115/hr per crew member.Labo r
    • Efficiency Ratio (LER): Mai ntain a Labor Efficiency Ratio of 3.50.Recr u
    • itment: Act ively recruit and hire at least 5 A-players per year who demonstrate exceptional skills and work ethic.Crew
    • Growth: Sca le the business from 3 full-time production crews to 5 crews by the end of 2025.Reve n
    • ue & Profitability: Dri ve revenue from $2.9M to at least $3.5M by the end of 2025, wit h a target net profit margin of 15% or higher .
    • A normal day might include:

      • Reviewing work orders to track production and ensure that job completions are on schedule.
      • Meeting with crew leaders to review the day’s projects and adaptively adjusting the schedule as needed.
      • Checking in with the company owner to ensure alignment on production goals and progress.
      • Updating KPIs and reviewing metrics for ongoing performance improvements.
      • Exploring new tools and equipment to enhance crew productivity (because who doesn’t love the latest tech?).
      • Ensuring all crew members have the support they need to do their jobs efficiently and safely.

      Required Skills & Experience:

      • Experience: Proven track record of managing operations in a business generating $3M+ in annual revenue, preferab ly in a service-based or contracting industry (tree care, landscaping, constructio
      • n, etc.).Leade
      • rship: Dem onstrated ability to lead and motivate teams, foster a positive culture, and drive results. Experience in people management is c ritical, including recruitment, training, and performance coaching.Opera
      • tional Excellence: Dee p understanding of production scheduling, resource allocation, equipment management, and process improvement. Experience in managing multiple crews is a plus.Finan
      • cial Acumen: Str ong ability to manage budgets, control costs, and analyze financial data to ensure profitability.Safet
      • y & Compliance: Kno wledge of safety protocols in a field-based industry (e.g., OSHA compliance, safety certifications).Probl
      • em Solving: Abi lity to quickly identify issues, adapt to changes, and implement effective solutions.Cultu
      • ral Fit: We’ re looking for someone who embodies our core values of teamwork, hard work, and having fun while getting the job done.
      • What We Offer:

        • Competitive Salary: $90,000 - $120,000 per year, depending on qualifications and ex
        • perience.Benef
        • its Package:10 d a
        • ys vacation, 5 d ays sick leave, and 8 paid holidays.401k
        • matching program (up to 4%).Full
        • medical, dental, and vision insurance.Othe r
        • related benefits (suc h as wellness programs or employee perks).Oppor
        • tunities for Growth: As the company grows, so do your opportunities for advancement. Be part of a high-growth team and help shape the future of the company.
        • Why Join Us?

          • Exciting Growth Potential: This is a key leadership role with the opportunity to contribute directly to the company’s growth from $3M to $10M in revenue over the next 3
          • -5 years.Impac
          • t: You will have a direct impact on our team, culture, and overall success as we expand.Work
          • in a Recession-Resistant Industry: Tre e care is vital to the health of our communities, making this an essential and secure business.Great
          • Work Environment: We pride ourselves on a team-oriented, flexible, and fun work culture where every team member’s contribution is valued.
          • Next Steps:

            To apply, please submit your resume and a cover letter outlining your experience and why you are the ideal candidate for this position. As part of our final hiring process, we will require candidates to connect with two previous employers for reference checks. This is a company policy to ensure the best fit for both parties, and will only be required in the final phase of the hiring process.

            • We look forward to finding the perfect person to join our growing team and help us achieve our vision of becoming Hawaii’s largest and best tree care company.

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