It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Salary begins at $20.05+ per hour depending on experience.

Under the supervision of the medical provider, collaborates with the care team in the delivery of patient-centered care. The MA plays a key role in promoting access to care by removing barriers, engaging patients in preventative care and assisting them with their treatment plans. Participates in delivering whole-person quality care to improve patient outcomes.

Essential Functions of the Job: (Other duties may be assigned.)

• Participates in daily huddle and pre-visit planning with care team to address care needs effectively.
• Rooms patients, measures vital signs, such as pulse, temperature, blood pressure, weight, and height.
• Engages patients regarding current symptoms, medications, allergies and other health related information using standardized screeners, and update EHR.
• Prepares rooms and patients for medical exams and assists with treatments and procedures.
• Gives injections, tests and procedures (e.g., EKGs, blood tests) and may perform routine laboratory tests.
• Prepares charts for refill requests, responds to patients requests in consultation with medical providers and RN.
• Cleans and sterilizes instruments.
• Inventories and orders medical supplies and materials.
• Coordinates referrals including coordination with other departments and facilities to support follow up appointments.
• Reviews and understands immunization status of patients along with other preventative interventions, and assists teams in engaging patients around preventative care.
• Works with care teams and other staff in strategies for preventative care and improving patient health outcomes.
• Engages patients with their treatment plan and coordinates with other care team members to support whole-person care (e.g., RN, Community Health Worker,, etc.)
• Gathers relevant information about social drivers of health including social history, gender identity, to help deliver culturally informed care.
• Identifies barriers to wellness and helps coordinate assistance for patients (e.g., insurance, PAs, transportation, pharmacy, etc.).
• Helps assist with hospital admissions and outside referrals as directed by providers.
• Schedules appointments, maintains electronic medical records and documents all relevant patient information in the EHR.

Qualifications and Education Requirements:

Non-Certified Role : Three or more months related experience and/or clinical training preferred.

Credentials, Certification, Licensure: Current CPR certification required for all roles. Certification from an accredited agency within 12 months of hire is strongly preferred.

Preferred Skills: Strong communication skills, organizational skills and time management skills.

Benefit Statement

For full time and part time employees who work 24 or more hours per week we offer a generous benefits package that includes:

• Medical and dental insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Leave Bank
• 403(b) with a 4% employer match

Various voluntary benefits:

• Vision Insurance
• Supplemental Life, AD&D and Disability
• Tuition reimbursement
• Health and Wellness reimbursement program
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Partner of HRSA/NHSC loan repayment program

Our Mission is to respond to the healthcare needs of our communities with an integrated array of quality services and actively remove barriers to wellness.

NorthLakes Community Clinic is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

All offers of employment are contingent upon successful completion of a criminal background check and references.