We are seeking a Customer Project Manager to manage Telco customers and Network Management System (NMS) projects. The role involves managing and delivering professional services for Nokia's network management products, including EMS/OSS implementations. This is a hands-on role requiring the candidate to work in the Dallas office at least 3 days per week or as needed.

As the Project Manager , you will be responsible for overseeing the full lifecycle of service projects, ensuring successful project start, execution, communication, risk management, and closure. Your role will include managing the acceptance of service projects, utilizing PMI (Project Management Institute) best practices to deliver high-quality results.

Responsibilities :

• Manage and deliver projects for Nokia Network Management products and services.
• Handle customer communications, including managing expectations and project updates.
• Ensure the successful start, execution, and closure of service projects.
• Implement Network Management solutions (EMS/OSS) in both BareMetal and Software-Only environments.
• Effectively manage risks and deliver the projects within timelines and scope.
• Work closely with internal and external stakeholders to ensure smooth project execution.
• Ensure acceptance of service projects and compliance with customer requirements.

Qualifications :

• Experience in managing Telco customers and Network Management System (NMS) projects.
• Strong knowledge in EMS/OSS implementation in both BareMetal and Software-only environments.
• Solid understanding of PMI project management practices .
• Strong communication and risk management skills.
• Ability to work collaboratively with customers and internal teams.

What You Didn’t Know About Us

• Competitive salary
• Health, Dental and Vision Benefits
• Long-Term growth potential
• 401k
• With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.

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