Our client is looking to bring on a Desktop Technician onto their Incident Response Team in Frankfort.

Requirements:

• 2-3 years of IT experience as a Desktop Support technician with experience diagnosing and resolving technical issues with hardware and software systems, providing general desktop support duties with excellent troubleshooting skills.
• Experience in customer service-oriented workplace
• IT experience and knowledge in the following.
• Desktop Support (Remote Support)
• Windows 10 Operating System.
• Mapping network drives
• Global Protect support (VPN)
• General NAS knowledge
• Office Suite (particularly Outlook 2013 or higher)
• Preferred ServiceNow Ticketing System experience.

• Experience with Desktop Support work
• Experience working in a fast-paced and ever-changing environment (adaptability)
• Experience working with, and as an active part of, a lively team (team player)
• Multi-tasking ability
• Documentation skills (clear, concise)
• Experience with Active Directory
• Experience with remote support or desktop support

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A

successful partnership is only as strong as the relationship built. We’re your trusted partner for IT

hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to

meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement

work, we customize our search based upon your company's unique initiatives, culture, and

technologies. With our national team of recruiters placed at 21 major hubs around the nation,

Eight Eleven finds the people best suited for your business. When you work with us, we work

with you. That’s the Eight Eleven promise.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and

applicants for employment without regard to race, color, religion, national origin, age, sex,

citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital

status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and

local laws.