We are seeking a detail-oriented Process Documentation Specialist to map, document, and standardize internal processes across various functions within our organization. This role involves closely observing and analyzing workflows, policies, and procedures, and developing comprehensive Standard Operating Procedures (SOPs) to create an internal playbook.

Key Responsibilities:

• Conduct on-site observations by shadowing employees to understand and document workflows, processes, and policies.
• Map and standardize processes such as:
• Time card management and payroll procedures.
• Leave of absence protocols.
• Job specification creation and launch processes.
• Offer letter generation.
• Additional operational procedures across departments.
• Collaborate with team members and stakeholders to ensure accuracy and clarity in documentation.
• Create detailed and user-friendly SOPs for internal use.
• Develop and maintain an internal playbook to serve as a central repository of documented processes.

Qualifications:

• Proven experience in process mapping and documentation.
• Strong attention to detail and organizational skills.
• Excellent written communication skills.
• Ability to work collaboratively with various teams and departments.
• Familiarity with tools and software for creating SOPs and playbooks.

Preferred Skills:

• Experience in industrial or plant operations is a plus.
• Knowledge of HR and administrative procedures is advantageous.

Why Join Us?

This is an exciting opportunity to play a key role in creating a foundation for operational excellence by documenting and standardizing critical processes. Your work will help ensure consistency, efficiency, and clarity across the organization.