This role will be responsible for a variety of functions within the region and globally Vehicle Competitiveness Product Planning Vehicle Connected Services and Infotainment/Electrical design teams to provide feedback and set direction for system requirements for current and future In-Vehicle-Infotainment IVI and telematics systems. UX Research and Test Engineer will be responsible for providing detailed benchmark information to help establish target criteria direction for screen layouts execute customer clinics and user studies and conduct physical validation testing of the system target achievement.
Job Responsibilities.
- Benchmarking of competitive IVI and connected car systems in addition to consumer electronics to provide market trend analysis of customer expectations
- Identify key performance attributes and feature requirements to be adopted to the products to maximize the HMI/GUI ease of use and satisfaction.
- Review and evaluate information architecture interaction designs UX writing and motion designs.
- Conduct UX Research including but not limited to Usability Tests Surveys AB Tests Other Methods:
- Design tasks questions and prototype requirements
- Recruit and schedule sites and participants
- Collect observational and diary-based studies
- Conduct statistical analysis and Interpret data
- Create empathy maps and affinity diagrams and provide actionable recommendations based on the results
- Analyze 3rd-party customer survey data to support system requirements and predictions of future system performance
- Plan and support testing physical and software-based validation and verification of IVI and Telematics systems ensuring high-quality quality on-time delivery and overall system qualification
- Familiar with UX Analytics accessibility Voice User Interactions responsive design and micro-interactions.
Job Knowledge and Skills:
- Self-motivated and effective communicator with a strong interest in emerging technologies and the ability to create and deliver presentations to push new ideas through the company.
Education:
- Bachelor of Science in Mechanical Electrical Computer Industrial Biomedical or Human Factors Engineering Human computing interaction Human-centered design engineering.
Travel Required?
- Ability to travel to Japan up to 2-3 times per year and to regional sites AZ TN Canada Mexico 4-5 times per year.
Additional info\lot of collaboration with Japan - night meetings can be taken in the office
Calls with Japan - a regular weekly meeting but could be more
Potential for travel to Japan AZ TN Mexico - planned trips
BS Human-Centered Design Human Factors Engineering
Usability studies AB testing analysis of data voice of customer feedback subjective data and turn into objective data.
Evaluate and use the system from a user point of view.
Communicate those concerns to teams in the US and Japan.
**Written and verbal communications are extremely important** including presentations
UX design space - new software they utilize for screen creation and flow creation