Position: IT Operations Support Technician

Type: W2, Contract, FT

Pay: 40-45/hr

Location: Wayne, MI. Fully On-site.

Summary: The purpose of this IT Operations Support Specialist role is to ensure smooth and efficient IT operations at the Michigan Plant.

This includes providing technical support for IT infrastructure and applications, troubleshooting issues, and resolving problems to support the manufacturing process.

Additionally, this role contributes to process improvement efforts, focusing on flexible and lean manufacturing, error-proofing, and maintaining the manufacturing execution systems. The goal is to enhance productivity, support multi-shift operations, and ultimately help produce high-quality vehicles for the North American consumer market.

Required:

Technical Support: Provide technical support for IT applications, infrastructure, operating systems, and end-user productivity tools.

Manufacturing Process Understanding: Knowledge of manufacturing operations and business practices, with a strong desire to learn and improve processes.

Troubleshooting & Problem Resolution: Technical troubleshooting, data analysis, and problem resolution for plant floor applications and infrastructure.

Collaboration: Work with global teams, interface with business IT and business owners to prioritize improvement efforts, and support plant floor systems.

Documentation: Develop, maintain, and share accurate support documentation.

Additional Info:

Requires rotating schedule to support business processes. (Days, nights and or weekends).

Onsite Position.

Why should you choose Epitec?

We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.

How is Epitec different?

Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.

What is the result?

Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We've also won many awards, including one of Crain’s Detroit Business “Cool Places to Work,” and 101 Best & Brightest – local, national and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.