Job Description:

Our client is seeking a highly skilled and experienced Senior Associate Customer Quality Engineer to join our team. The ideal candidate will have a strong background in engineering and extensive experience in quality management within the high-purity chemical manufacturing industry.

Key Responsibilities:

• Lead and manage customer quality assurance activities to ensure product quality and customer satisfaction.
• Develop, implement, and maintain Quality Management System (QMS) tools and processes.
• Oversee Non-Conformance Management System (NCMS) processes to identify, analyze, and resolve quality issues.
• Collaborate with cross-functional teams to drive continuous improvement initiatives.
• Conduct root cause analysis and implement corrective and preventive actions.
• Ensure compliance with industry standards and regulatory requirements.
• Provide technical support and guidance to customers regarding quality-related matters.
• Prepare and present quality reports and metrics to senior management.
• Mentor and train junior quality engineers and staff.

Qualifications:

• Bachelor's degree in Engineering or a related field; advanced degree preferred.
• 10-15 years of experience in quality engineering within the high-purity chemical manufacturing industry.
• Strong knowledge of NCMS processes and QMS tools.
• Proven track record of successfully managing customer quality assurance activities.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Proficiency in quality management software and tools.