Excited to be growing our team! We are in need of a Call Center Specialist who loves to chat with patients, is a scheduling rock star, and has a great phone ettiquette. We have a great team and can't wait to meet you!

*Responsibilities:*

- Answer incoming calls and respond to customer inquiries in a professional and courteous manner

- Provide accurate information about services to customers

- Perform data entry and maintain customer records in the system

- Assist with resolving customer complaints or issues

- Follow call center scripts and procedures to ensure consistency and quality of service

- Collaborate with team members to achieve call center goals

- Handle customer inquiries via email or chat if necessary

*Skills:*

- Excellent phone etiquette and communication skills

- Proficient in data entry and computer systems

- Previous experience in a call center or customer service role is required

-Dental office experience is preferred

- Knowledge of dental office procedures is a plus

- Bilingual in English and Spanish is highly desirable

- Ability to analyze customer needs and provide appropriate solutions

- Multilingual abilities are a plus

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday



Ability to Relocate:
* Dallas, Tx 75201: Relocate before starting work (Required)


Work Location: In person