Do you have 5+ years of dental office administrative experience with an emphasis on Insurance Billing, Collections, and Revenue Cycle Management? We are seeking an experienced Insurance Billing/Collections Specialist lead from a dental office to join our support team in Dallas, TX.
This position will require phone contact with insurance company representatives and dental practices.
*Specific Job Skills and Responsibilities*
* Must have knowledge of Insurance Billing, Collections, and Revenue Cycle Management in a dental office
* Employ measures to expedite claim adjudication by resolving issues that may delay processing
* Expert knowledge of outgoing and incoming insurance processes and insurance follow-up
* Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and works cooperatively and jointly to provide quality seamless customer service
* Follow up with insurance carriers on special insurance billings and claims
* Knowledge of CDT coding and terminology is a plus
* Must be detail-oriented, organized, and work with little supervision
* Knowledge of dental/medical industry and insurance plans
* Ability to read and write in a clear and concise manner
* Ability to multi-task effectively under stress, prioritize and meet deadlines with strong attention paid to detail of work produced
* Pleasant and professional phone etiquette
* Must have knowledge of computer programs and operations (Word, Excel, PowerPoint, Outlook)
* Knowledge and experience working with public and private insurance companies
* Ability to maintain client and patient confidentiality
* Open Dental knowledge is a plus
*Essential Functions and Lead Responsibilities:*
* Mentors guide and provide oversight assistance to the team.
* Identifying areas where technical solutions would improve business performance.
* Identify team members' strengths and opportunities and report findings to supervisors
* Coach others on how to navigate through systems to find information needed for calls
* Training and development of team members to ensure Pearl Streets policy and protocol are being followed.
* Identify trends and root causes related to inaccurate insurance billing, and report to the manager while resolving account errors.
*Competency, Skills, and Abilities:*
* Decision Making
* Strong analytical and problem-solving skills with attention to detail
* Excellent customer service skills
* Ability to prioritize and manage multiple projects
* Solid ability to learn new technologies and possess the technical aptitude required to understand the flow of data through systems as well as system interaction
*Education and/or Experience *
* Associate’s or Bachelor's degree;
* Or two-five years related experience or equivalent combination of education and experience in the dental insurance billing processing environment.
* Dental experience is required
In addition to full medical, dental, and vision we provide life insurance, paid vacation, standard holidays, and 401K.
*About Pearl Street*
Pearl Street is a small group of partner dentists with dental practices throughout Texas. We are working to empower the dentists in our group with the best tools for their practice. Additionally, we have a centralized business team that handles many of the non-clinical services, including Human Resources, Operations, Billing, Training, Finance & Bookkeeping, Credentialing, Facilities Support, IT, and Marketing.
Pearl Street is reimagining group dentistry and preserving the private practice! We are bringing a fresh perspective and providing exceptional dental care. We are passionate about creating extraordinary experiences for our dental providers, our loyal team members, and our patients.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
Experience:
* Dental: 2 years (Preferred)
* Dental RCM: 2 years (Preferred)
Work Location: In person