*Senior Business Analyst*

*Hybrid (Cleveland, OH)*

*Long Term Contract*



*Overview:* As a Senior Business Analyst at Brooksource AI Build Team, you will play a crucial role in driving the development of comprehensive Standard Operating Procedure (SOP) documents, a KPI & measurement plan for AI products, and an automated workflow for idea intake, validation, governance, prioritization, and tracking. Your expertise will ensure process standardization, efficiency, high-quality delivery, and streamlined idea management.

*Key Responsibilities:*
* *SOP Documentation:*
* Collaborate closely with the AI Advisor/Architect and Senior Automation Developer to create detailed SOP documents.
* Develop SOPs covering critical stages including architecture standards, testing procedures, incident management, and runbook guidelines.
* Create comprehensive go-live and governance checklists to ensure adherence to standards and minimize operational errors.
* *KPI & Measurement Plan:*
* Work with stakeholders to gather requirements and define key performance indicators (KPIs) for AI products.
* Develop a robust measurement methodology and design KPI dashboards to track product performance against business objectives.
* Ensure alignment of KPIs with strategic goals and continuous improvement initiatives.
* *Automated Workflow Design:*
* Lead the design and implementation of an automated workflow system for idea intake, validation, governance, prioritization, and tracking.
* Collaborate with the Senior Automation Developer to integrate automated governance and prioritization workflows into the system.
* Develop a live dashboard suite for real-time visibility into the status of each idea, highlighting blockers and next steps.
* *Stakeholder Management and Communication:*
* Facilitate regular stakeholder check-ins to ensure alignment of deliverables with client expectations.
* Provide updates on project progress, including milestone achievements and potential risks or issues.

*Required Qualifications:*
* *Education:* Bachelor’s degree in Business Administration, Computer Science, or a related field. Master’s degree preferred.
* *Experience:* Minimum 5 years of experience in business analysis or project management roles, preferably within AI, technology, or innovation-driven environments.
* *Skills:*
* Proven track record in developing SOPs, KPI frameworks, and automated workflows.
* Strong analytical skills with the ability to translate complex requirements into actionable project plans.
* Excellent communication and stakeholder management skills.
* Proficiency in project management tools and methodologies.
* Experience with AI or automation platforms/systems is a plus.

Job Types: Full-time, Contract

Pay: $55.00 - $65.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* Dental insurance
* Health insurance
Schedule:
* 8 hour shift
* Monday to Friday



Experience:
* SQL: 5 years (Preferred)

Ability to Commute:
* Cleveland, OH 44115 (Preferred)

Ability to Relocate:
* Cleveland, OH 44115: Relocate before starting work (Required)


Work Location: Hybrid remote in Cleveland, OH 44115