Quality Analyst - Harms & Patient Experience - Quality & Safety - FT - Days at Haywood Regional Medical Center summary:
The Quality Analyst in Harms & Patient Experience is responsible for aligning departmental goals with the organization's strategic vision, overseeing staff relations and performance management. This role involves evaluating the quality of patient care, coordinating services, and ensuring regulatory compliance while fostering professional growth within the team. Candidates should possess a BSN, have extensive clinical experience in acute care, and demonstrate strong leadership and critical thinking skills.
Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
Assists the director in managing staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements.
Assists the director by making presentations at various meetings including Quality and Safety Committee, New Employee Orientation, and others.
May assist the director in monitoring departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary.
Creates and fosters an environment that encourages professional growth.
Integrates evidence-based practices into operations and clinical protocols.
Minimum Education
Bachelor's degree in nursing (BSN) required.
Master's degree in Nursing, Healthcare Management, or Quality preferred.
Minimum Work Experience
Three (3) to five (5) years diverse clinical practice in an acute care environment required.
Previous performance improvement and/or large scale project management experience required.
Demonstrated progressive leadership skills required.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Licenses
[North Carolina, United States] Registered Nurse
Current licensure as a Registered Nurse in the State of North Carolina or a Compact State.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Keywords:
Quality Analyst, Patient Experience, Healthcare Management, Clinical Quality, Staff Development, Performance Management, Regulatory Compliance, Patient Care, Nursing Leadership, Quality Improvement