The EDI/B2B Support Analyst is an established performer who works to support the implementation, optimization, and maintenance of EDI/B2B solutions to empower our sales teams and drive business growth. This role will collaborate closely IT teams, and external vendors to ensure the successful deployment and utilization of EDI/B2B tools and platforms.

Duties and Responsibilities of the Position:

• Assist in the implementation and configuration of EDI/B2B solutions, including ERP systems, Integration tools, and sales automation platforms.
• Collaborate with IT and vendors to ensure the successful deployment and integration of sales technology tools.
• Analyze sales data to identify trends, patterns, and insights that can inform sales strategy and decision-making.
• Work with IT teams and vendors to optimize the configuration and customization of EDI/B2B solutions.
• Identify opportunities to streamline and automate sales processes through the use of technology.
• Collaborate with cross-functional teams to implement process improvements and automation initiatives.
• Work on projects and assignments as part EDI/B2B team.
• Maintain documentation for integration processes, configurations, and support troubleshooting.
• Effectively apply functional, process, and procedural or EDI/B2B knowledge to address business challenges.
• Conduct analysis, integration, and coordination of various elements in assigned areas of supporting supply chain.
• Perform other duties as needed.

Required Experience and Education:

• Bachelor’s degree in a related field.
• 2-4 years relevant experience OR equivalent combination of education and experience.

Competencies:

• Demonstrates strong knowledge of process, and business principles as well as industry practices and standards.
• Highly analytical.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient in using Microsoft Office Suite products.

Other Pertinent Job Information:

Disclaimer: It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.