Net2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Job Title: Executive IT Support Engineer

Location: NYC, NY - Onsite from day1

Duration: - 11 Months

References are mandatory for this role for the past 4 or 5 companies.

Physical presence:

1. 500 + Approx. (Senior leadership Vice President and higher management CXO)

2. 2 New York Offices at present & future offices within NYC.

• Proficient in handling CxO users / VIP’s and VVIP users.

• Experience in coordination with people both within IT Teams & 3rd Party contractors.

PURPOSE OF ROLE:

This role is responsible for the day-to-day governance of an area of support in Americas supporting over 500+ users across spread across Canada, USA & LATAM region. The candidate needs to have a balance between hands on involvement in the BAU support, project management & vendor relations.

KEY ACCOUNTABILITIES:

This position is responsible for governance, implementation and support of IT related activities in the company. Responsibilities include:

• Office based users and related Technology needs, inclusive of Smartphones & Video Conferencing Support.

• Troubleshoot basic configuration & relevant applications on Windows Laptops & Apple devices.

• Understanding of Servers, networks & other back- office hardware and software.

• Co-ordinate with vendors and ensure SLAs are adhered to.

• Project management a per business needs, support and infrastructure related projects.

• Acts as Primary contact for the whole of Americas Region.

• Coordinate with global IT teams on requests on daily basis.

• Advise and bring in ideas for improvements & analysis for multiuser rollouts of global and

• regional software applications including hardware.

• Maintain IT Knowledge base as per required protocols to overcome known issues.

• Administration of assets (HW & SW).

• Providing IT Services & Support for attendees in office or offsite events.

Working Conditions:

• 8AM - 5PM (might have to do overtime or maintain shifts depending on business requirements)

• Might have to work on holidays depending on business requirement with sufficient notice.

• Might have to travel as per business requirements.

Regards,

Prashant Singh

Sr. Account Manager - Enterprise Business

Net2Source Inc.

Direct # (201) 285-5087 | Board # (201) 340-8700 Ext. 509 | Fax: (201) 221-8131

Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873

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