Net2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Job Title: Executive IT Support Engineer

Location: NYC, NY - Onsite from day1

Duration :- 11 Months

Professional References are mandatory for this role for the past 4 or 5 companies of the candidate.

Physical presence:

1 Experience in providing IT support to (Senior leadership Vice President and higher management CXO)

2. 2 New York Offices at present & future offices within NYC.

PURPOSE OF ROLE:

This role is responsible for the day-to-day governance of an area of support in Americas supporting over 500+ users across spread across Canada, USA & LATAM region. The candidate needs to have a balance between hands on involvement in the BAU support, project management & vendor relations. The candidate will be liaising with multiple management teams representing IT and gathering business requirements for either infrastructure transactional requirements or projects and support business needs. The candidate will also interact daily with the India, USA and other European IT support teams.

KEY ACCOUNTABILITIES:

This position is responsible for governance, implementation and support of IT related activities in the company. Responsibilities include:

• Office based users and related Technology needs, inclusive of Smartphones & Video Conferencing Support.

• Troubleshoot basic configuration & relevant applications on Windows Laptops & Apple devices.

• Understanding of Servers, networks & other back- office hardware and software’s.

• Co-ordinate with vendors and ensure SLA’s are adhered to.

• Project management a per business needs, support and infrastructure related projects.

• Acts as Primary contact for the whole of Americas Region.

• Coordinate with global IT teams on requests on daily basis.

• Advise and bring in ideas for improvements & analysis for multiuser rollouts of global and

Education:

University degree OR Equivalent Diploma in Information technology

Working Conditions:

• 8AM - 5PM (might have to do overtime or maintain shifts depending on business requirements)

• Might have to work on holidays depending on business requirement with sufficient notice.

• Might have to travel as per business requirements.

Regards,

Prashant Singh

Sr. Account Manager - Enterprise Business

Net2Source Inc.

Direct # (201) 285-5087 | Board # (201) 340-8700 Ext. 509 | Fax: (201) 221-8131

Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873

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