Sales Associate Montecito Country Mart

The Company

Sunspel makes beautiful, everyday clothing that forms the foundation of the modern luxury wardrobe. We have been handcrafting garments and innovating unique fabrics in the UK for over 160 years, building a global reputation for uncompromising quality, timeless design, and luxury fabrics. We believe in making clothes with care. We care about where we source our materials from, the people we work with and the quality of everything we do.

Our timeless wardrobe classics are a part of Britain’s cultural heritage. We made some of the world’s earliest T-shirts in the late 1800s, introduced the Boxer Short to the UK in 1947, and our Riviera Polo Shirt was tailored for the ultimate icon of British style, James Bond. We have several stores in London, Tokyo and New York as well as being stocked in the top wholesalers globally

SUMMARY:

As a Sales Ambassador you are passionate about Sunspel the brand and its products with a deep passion for fashion & luxury. You will provide excellent customer service by warmly welcoming our customers, advising them on their needs, answering their questions and upselling products to increase overall store revenue

RESPONSIBILITIES:

• Achieve daily, monthly sales goals by converting & upselling products to customers increasing revenue
• Operate point of sale (purchase’s, exchanges, refunds) and ensure CRM is completed for each customer
• Ensure all go-backs are put away after each customer
• Responsible to contact customers following their visit to build relationship for future visits and events
• Keep up to date with current fashion trends and in-depth knowledge of Sunspel products and offerings
• Assist with all day-to-day store operations & store recalls when needed
• Reliable and punctual for all confirmed shifts
• Maintain a professional appearance and is well-presented in line with Sunspel guidelines
• Maintains Sunspel visual merchandising and housekeeping standards front and back of house
• Support Line Manager & Store Team with all other assigned duties

WHAT YOU WILL BRING:

• 1- 2 Years’ experience in sales within a retail environment
• Drives for results as a team to achieve goals
• Excellent customer service & communication skills
• Good Microsoft Office Suite & numerical skills
• Team player with a can-do attitude

WHERE YOU WILL WORK:

• This position is 100% instore
• Flexibility in schedule including working weekends & holidays with the needs of the business
• Standing, walking, moving for a minimum of 4- 8hrs daily
• Ability to lift and carry 40lbs

WHAT WE OFFER:

• Competitive salary/ hourly rate
• Commission
• Benefits (based on number of hours worked)
• Generous clothing allowance (seasonal/ annually)
• 401k matching