Field Service Engineer - Remote but targeting the Boise, ID area with 50% + Travel

**US Citizenship Required and Valid Passport Required. Potential for a 6 week training program in Japan upon starting**

Location: Based in Boise, Idaho (with travel within the USA, and potential international travel)

Position Summary: We are seeking a Field Service Engineer to install, maintain, and repair a variety of analytical X-ray equipment and related devices. This role requires significant travel from Monday through Friday, with occasional weekend and holiday work.

Key Responsibilities:

Primary Duties:

• Travel to customer locations within the USA to service and maintain Analytical X-ray Equipment.
• Troubleshoot and repair electronic and mechanical issues.
• Install and modify system software as required.
• Provide preliminary troubleshooting and diagnostics via phone.
• Train customers on alignment and use of Analytical Systems.

Technical Tasks:

• Install X-ray Generators, Optics, Detection Devices, and Cryo systems.
• Maintain, update, and repair installed systems.
• Complete and submit detailed weekly reports on customer issues.
• Use the company's service database for documenting service work.
• Maintain and update customer profiles as needed.
• Submit weekly expense reports.

Work Environment:

• Ability to work in a clean room environment.
• Occasional international travel to the factories and Technical Centers for training on new techniques and service methods.

Qualifications:

Required:

• Associate Degree in Electronics Engineering or equivalent training.
• Valid Driver's License.
• Valid Passport.
• Ability to obtain security clearance for customer and governmental facilities.

Preferred:

• Previous service experience.
• Experience with Thin Film and Metrology equipment.