We are seeking an experienced and dedicated Human Resources Manager to join our high-end restaurant group. As the HR Manager, you will oversee all personnel-related matters, from recruiting and payroll to training staff and evaluating their performance. Your role is crucial in ensuring our employees are engaged, well-trained, and productive, providing excellent customer service.

Responsibilities:

• Create hiring plans for front-of-the-house and back-of-the-house staff.

• Promote open roles using online and print job ads.

• Screen, interview, and evaluate candidates.

• Prepare job offers and employment contracts.

• Calculate payroll considering overtime, holidays, and evening shifts.

• Plan attractive compensation and benefits packages to increase retention.

• Manage payroll and keep updated records of payments.

• Oversee employee attendance and working schedules, including breaks, overtime, and paid time off.

• Schedule onboarding sessions and job-related trainings for all employees.

• Track key recruiting metrics like turnover rates and source of hire.

• Ensure compliance with health and safety regulations in the hospitality industry.

• Handle employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans.

• Develop and deliver training programs to enhance employee skills and knowledge.

• Oversee the performance management process, including goal setting, performance evaluations, and performance improvement plans.

Requirements:

• Proven experience as an HR Manager, preferably in the hospitality industry.

• Hands-on experience with recruiting for junior, senior, seasonal, and part-time positions.

• Good knowledge of regulations around flexible types of employment.

• Familiarity with ATS, payroll software, and resume databases.

• Excellent people skills.

• BSc in Human Resources, Organizational Psychology, or a similar field.

• Additional diploma in Restaurant Management is a plus.

Skills:

• Excellent interpersonal and communication skills.

• Strong organizational and multitasking abilities.

• Empathetic and approachable with excellent problem-solving skills.

• Flexibility to work evenings, weekends, and holidays, as needed.

• Commitment to fostering a positive and inclusive workplace culture.