About the Company - McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Parts Manager.

About the Role - The primary function of the Parts Manager is to manage a parts department and is responsible for managing all aspects of a full-service dealership's parts operations including overall profitability, customer service, sales, inventory, general management, and community relations.

Responsibilities

Manages, monitors, and improves the branch Parts departments to meet the branch objectives

• Plans, coordinates, and control parts activities to achieve budgeted sales and margin objectives
• Maintains labor costs are as low as possible while maintaining quality and meeting demand requirements at the branch level
• Ensures training is provided for all subordinate personnel, as necessary, for proper performance of their responsibilities at the branch level
• Works with branch employees in solving parts related questions and issues
• Participates in regular functional organization meetings to review goals, progress, and solve problems
• Ensures that parts inventory control is performed and that it supports the sales and service requirements of the branch
• Coordinates the parts flow requirements with Centralized Parts Ordering Manager at the branch level to maintain an inventory adequate for efficient operation and good customer service
• Ensures personnel operate in compliance with approved environmental policies, laws, and standards
• Filling parts orders for customers which may require determining correct parts numbers and/or correct parts by using computers, service bulletins, etc
• Ordering parts from manufactures or outside vendors by preparing purchasing orders and correct documentation
• Processing returns parts from customers, issuing proper credit memos and re-stocking the parts
• Pricing parts
• Warehouse duties including pulling parts, stocking parts, and conducting inventory
• Analyzes inventory levels to balance customer needs and zero sales
• Drives parts growth through customer interaction, upselling, and understanding customer needs
• Manages the performance of the CPA(s), conducts reviews, and provides feedback
• Responsible for the financial performance of the parts department. Must analyze financials (revenue, gross margin, expenses, etc.) to identify opportunities for growth and improvement

Qualifications

• College degree preferred or 2-3 years of experience in the Parts area within the construction/forestry industry
• A 2-year degree and familiarity with industrial equipment, such as construction or forestry equipment is preferred
• Organization and communication skills must be highly developed. Computer skills need to be broad based
• Applicants must be personable, self-motivated and have above average organizational skills. Requires the ability to communicate effectively with both customers and internal members
• Must be able to balance priorities in high pressure situations
• Prior history with counter sales and/or parts and service is required
• Good computer skills and basic familiarity with Microsoft Outlook, Word and Excel is required
• Successful candidates must possess the ability to multi-task and the willingness to learn internal computer systems
• Previous management experience is preferred
• Driver's license with a good driving record required

Equal Opportunity Statement - Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.