Overview: We are seeking a highly skilled and experienced Director of Program Management to lead and oversee critical digital transformation projects for our B2B retail client. This role is contract-based and requires full-time onsite presence. The ideal candidate will bring a proven track record of managing large-scale, complex digital initiatives, coupled with exceptional leadership and stakeholder management skills.
Key Responsibilities:
- Program Leadership:
- Lead end-to-end program management for multiple digital transformation initiatives, ensuring alignment with the client’s strategic goals and business objectives.
- Define program scope, deliverables, timelines, and success metrics in collaboration with stakeholders.
- Strategic Planning & Execution:
- Develop comprehensive project roadmaps, identify interdependencies, and proactively address risks and challenges.
- Drive execution excellence, ensuring projects are delivered on time, within scope, and on budget.
- Stakeholder Management:
- Act as the primary liaison between cross-functional teams, including IT, product, marketing, and operations.
- Present regular updates to executive leadership, ensuring clear communication of program progress, risks, and opportunities.
- Team Leadership:
- Provide direction and mentorship to project teams, fostering a collaborative and high-performance environment.
- Partner with internal and external resources to align priorities and ensure resource availability.
- Change Management:
- Lead organizational change management efforts to support the adoption of digital solutions.
- Develop and execute communication plans to ensure stakeholder buy-in and alignment.
- Performance Monitoring:
- Establish KPIs and dashboards to monitor program performance and deliver actionable insights.
- Implement continuous improvement processes to optimize program outcomes.
Qualifications:
- Bachelor’s degree in business, technology, or a related field (Master’s degree preferred).
- 10+ years of program management experience, with a focus on digital transformation within B2B retail or a similar industry.
- Demonstrated expertise in managing large-scale programs with multiple workstreams and stakeholders.
- Strong knowledge of project management methodologies (e.g., Agile, Waterfall, hybrid models).
- Proven ability to manage budgets, timelines, and resources effectively.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency with project management tools (e.g., Jira, MS Project, Smartsheet) and data visualization platforms (e.g., Tableau, Power BI).
- PMP, PgMP, or SAFe certification is a plus.
Key Competencies:
- Strategic thinking and problem-solving.
- Ability to navigate and influence within a matrixed organization.
- Strong business acumen and understanding of the B2B retail landscape.
- Adaptability to thrive in a fast-paced, dynamic environment.
- Results-oriented with a focus on delivering measurable business outcomes.
Contract Details:
- Full-time, onsite position.
- Competitive hourly/daily rate, commensurate with experience.
- Potential for contract extension based on performance and business needs.