Role & Responsibilities:

Primary responsibilities of this position are related to leading program management functions including tools and reporting, and process management. Some of the specific responsibilities of this role include: Maintaining on-going relationship with suppliers/vendors and conduct a cost-benefit analysis on all IT related projects in order to ensure maximum return on IT investment. Defining and interpreting performance metrics in an effort to communicate program performance. Identifying process and performance metrics improvements. Serve as the overall subject-matter expert in Project Management knowledge areas. Establish and maintain a program for monitoring and reporting on compliance to adopted PM standards. Provide a program to ensure continued utilization and maturation of best practice PM standards and methodologies. Help ensure growth and success by providing mentoring and training in the established processes, policies and procedures, as well as the tools and templates. Facilitating program review meetings with IT leadership, including Solution Delivery teams. Oversee the IT PM Processes related to process compliance and facilitate the change control process. Oversee IT Analyst efforts to drive process compliance down to the program and project levels. Oversee IT Tools and Reporting activities to configure and maintain the PPM tool. Maintaining on-going relationship with suppliers/vendors and conduct a cost-benefit analysis on all IT related projects in order to ensure maximum return on IT investment. Providing leadership to resolve technical errors or breakdown and providing valid solutions and recommendation so as to ensure all business operations runs smoothly. Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Maintaining quality service by establishing and enforcing organization standards. Completing projects by coordinating resources and timetables with user departments and data center.

Skills:

• Ability to prioritize issues across the programs in order to escalate to the appropriate level.
• Ability to understand future impacts of identified issues and risks.
• Ability to convey program performance and make management recommendations.
• Provides direct, complete and “actionable” feedback to others, including those in management positions.
• Sets clear measurable objectives and monitors progress and outcomes.
• Good at figuring out the processes necessary to get things done.
• Pursues everything with energy, drive and a will to finish.
• Capable of making tough decision on a timely basis
• General knowledge of Microsoft applications (Powerpoint, Excel, Word, Teams, Project).

Experience & Education:

• 10+ years in a PM / PgM role
• Bachelor’s degree in the field of business, accounting, computer science, or field with equivalent benefit.
• Expert in project management disciplines; Strong presence with leadership; Strong communication.
• PMP certification preferred.