Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary:

The Property Manager plays a pivotal role in overseeing a portfolio of commercial retail properties, ensuring operational excellence, landlord/tenant satisfaction, and optimal property performance. This position requires expertise in property operations, financial oversight, lease management, office administration, and team collaboration.

Responsibilities:

Operational Management:

• Oversee day-to-day operations of assigned properties, including leasing, maintenance, and budgeting.
• Collaborate with the Internal Facilities Team to ensure timely and efficient maintenance and repairs in accordance with lease requirements.
• Enforce lease agreements and manage landlord/tenant compliance issues.
• Work closely with our Retail Operations Teams on property and lease-related matters.

Financial Oversight:

• Prepare and manage property budgets, including tracking and reviewing store P&L’s.
• Review and approve invoices, reconciliations, and landlord payments and tenant rent collections.
• Administer pass-through expenses such as CAM, utilities, taxes, % Rents and CPI adjustments.
• Processing Landlord & Tenant rents-review Lease Variance and make sure amounts balance month to month.
• Responsible for lease accruals and collaborating closely with the Fixed Assets Team on lease accounting requirements.

Lease Administration:

• Track and manage lease terms, expirations, and financial obligations.
• Draft and negotiate lease documents, renewals, amendments, estoppels, and any other lease-related documents.
• Ensure timely execution and distribution of lease-related documents.
• Works closely with Senior Property Manager to obtain approvals for new leases, renewals, and terminations for internal approvals from senior leadership.
• Coordinate with other departments (e.g. acquisitions, dispositions, construction, accounting, finance and legal) in relation to property management functions.
• Develop and manage spreadsheets utilizing Excel and Smartsheet for tracking projects and costs (including graphics, pivot tables, macros, and formulas.).
• Works closely with the Legal Team and outside counsel on litigation matters

Collaboration:

• Partner with Senior Property Manager to achieve leasing and marketing objectives.
• Collaborate with cross-functional teams, including construction, legal, finance, and IT Department.
• Conduct due diligence to gather and validate property and lease information for decision-making.
• Conduct extensive due diligence to gather pertinent information that assists in project scope development.

Tenant Relations:

• Works closely with our Project Manager and assists with all aspects of tenant lease compliance, including tenant communication, approvals, new tenant leases, lease amendments, maintenance requests, rent collections.
• Maintain strong relationships with tenants by addressing inquiries and resolving issues.
• Manage vacant space inquiries and ensure timely responses to tenant needs.
• Obtain and monitor tenant insurance certificates and compliance documents.

Documentation and Reporting:

• Maintain accurate property and lease records in the central database (MRI Horizon). To include system upgrades, and maintenance.
• Develop and manage tracking tools in Excel or Smartsheet for projects and costs.
• Manage electronic filing systems, including maintenance of file structures and uploading of documents.
• Work with third party vendors on lease abstraction.
• Prepare and present property performance reports to stakeholders.
• Special projects as needed.

Working Relationships : Interfaces with senior management and other internal company personnel in addition to third-party vendors.

Requirements

Minimum Education:

Associate degree: Bachelor’s Degree preferred

Minimum Experience:

Minimum of 3 years of Property Management and Lease Administration experience

Preferred Experience:

3+ Years of property management experience including proficiency in budgeting, scheduling, scope development, Microsoft Office. Knowledge of office management preferred with the ability to multi-task.

Licenses/Certifications:

None

Soft Skills:

• Exceptional organizational and detail-oriented abilities.
• Strong communication and interpersonal skills (in person, phone, and email).
• Proficient in team building, conflict resolution, problem-solving, and strategic planning.
• Ability to adapt to a fast-paced environment and manage multiple tasks.
• Self-motivated and goal oriented.

Other:

Scheduling: Full-time salaried position, primarily during regular business hours. Flexibility required based on business needs.

Travel: As needed.

Other Requirements:

• Familiarity with office management practices is a plus.
• Commitment to maintaining confidentiality and professionalism.

Physical Requirements : None

Additional Info

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.