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Customer Service Specialist Contract: Austin, Texas, US
Salary Range: 20.00 - 21.00 | Per Hour
Job Code: 357847
End Date: 2025-02-22
Days Left: 28 days, 2 hours left
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Position Details: Job Title: Customer Service Specialist
Location: Austin, TX 78727 - Fully Onsite
Duration: 6+ months (Higher possibilities of getting extended)
Pay Rate Range: $20-21/hr.
About the Role: - We are looking for a detail-oriented individual to join our team as a Customer Care Specialist.
- The ideal candidate will have experience processing enrollment applications in the Healthcare Insurance, Workers' Compensation, or Medicaid markets.
- This role requires interacting professionally with providers and ancillary staff to ensure timely and appropriate responses to inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs.
Responsibilities: - Interact professionally with providers to address inquiries and concerns related to provider enrollment.
- Process assigned applications and maintenance requests in a timely manner.
- Identify deficiencies in applications and communicate with providers for corrections.
- Respond to inquiries regarding application status.
- Contact providers via phone to resolve enrollment application deficiencies.
- Adhere to Quality Assurance program guidelines to ensure high-quality processing.
- Make recommendations to improve efficiency of processes.
- Maintain confidentiality of information as per HIPAA requirements.
- Flexibility to work overtime as needed.
- Perform other duties as assigned by leadership.
Education Qualification: - Minimum of 6 months of experience enrolling and credentialing healthcare providers.
Required Skills: - Strong computer skills.
- Ability to meet strict deadlines.
- Attention to detail.
- Excellent communication skills.
- Problem-solving and organizational abilities.
- Ability to multitask and manage time effectively.
- Flexibility and adaptability in a dynamic work environment.
Job Requirement - Medicaid
- Enrollment
- Healthcare
- HIPAA
- CSR
- Customer Service
- Medical Exp.
- Clerical
- MS Office
- Office Assistant
- Medical
- Nurse Assistant
- Calling
- Inbound
- Outbound
Reach Out to a Recruiter - Recruiter
- Email
- Phone
- Ghulamnabi Dudhwala
-
- 9803019404
Apply Now