Job Description

POSITION OVERVIEW:
The Systems Engineer is responsible for designing and supporting operational computer networks in support of the arena’s requirements and goals.

ESSENTIAL FUNCTIONS:
Designs, implements, manages, and secures an IP network based on Windows platform
Implements all routers, switches (VLAN’s on layer 3 switches), firewalls, VPN, Exchange, web servers, and database servers
Manages and maintains all routers, switches firewalls, VPN, web servers, and database servers
Manages and sets standards for data backups and system disaster recovery
Researches and evaluates new solutions and products such as Windows OS, SQL, PBX, VMWare, SAN systems and others
Implements, manages, and supports network upgrades
Serves as support and backup during events – remote and on-site
Maintains, creates, and updates accurate department documentation
Serves as “Event IT Manager on Duty” for assigned events
Assists with Help Desk requests and troubleshooting
Backs up the POS Manager for support during events; knowledge of POS systems
Installing, administering, and troubleshooting the organization’s security solutions for the infrastructure.
Supports the PBX and VoIP systems
Other projects assigned

EDUCATION/QUALIFICATIONS:
Bachelor’s degree in computer science or equivalent combination of education and experience
Minimum of 5 year of data networking experience with Windows servers, server hardware, Network Attached Storage, Cisco switches (layer2 and 3), Office 365, and Active Directory administration, other firewalls and VPN;
Cyber Security experience is a plus
Must have strong communication and customer interaction skills
Excellent verbal and written communication skills
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