RemX assisting a client in Lakeland FL seeking the following:
Position: Patient Support Representative (PSR)
Pay: $15.50 an hour
Location : Onsite | 330 Eagles Landing Dr, Lakeland, FL 33810
Training : 3 Weeks - M - F 8:30 - 5:00 PM - No time to be missed in training
RESPONSIBILITIES:

• Handled approximately 70 - 90 inbound calls daily.
• Place outbound calls as needed to Dr. Offices/Insurance companies to validate information
• Calls are related to patient care, requiring the ability to de-escalate as sensitivity situations will come up
• Update system with notes WHILE ON THE CALL (not in between calls)

REQUIREMENTS:

• High School Diploma/GED Minimum
• Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 - 90+ calls daily)
• Must be Tech Savvy - Ability to use multiple screens while reading scripts and adding notes into the system
• Stable employment history (no unreasonable gaps)

FOR IMMEDIATE CONSIDERATION SENT YOU UPDATED RESUME TO: WITH THE SUBJECT "Lakeland"