Express Flooring , a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service.
As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring , we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees.
If you are ready to take on challenges, demonstrate your problem-solving skills, and genuinely care about providing exceptional service, we invite you to join our team at Express Flooring .
As an Order Processor you must demonstrate sharp mathematical and analytical skills with a high attention to detail. This is a highly motivated self-starter who can produce high volumes of work both independently and with the team. The person will have accountability in attendance and work produced. They will show the ability to meet urgent deadlines in a fast-paced and high-pressure environment. A construction and/or flooring background is preferred but not required. This person must be highly skilled with computer technology. They must have a willingness to work overtime and flexibility within their schedules.
Major Duties and Job Responsibilities:

• Processing customer orders accurately and efficiently.
• Collaborating with sales and warehouse teams to ensure timely order fulfillment.
• Download orders from online portals / internal software and attach all necessary legal documentation for the orders to be processed. Convert quotes/leads to an order from internal software and external digital platforms.
• Read, understand, and analyze contract and drawing specifications for accurate estimating procedures.
• Process orders by analyzing and estimating the contract to the field diagram with exceptional mathematical comprehension and accuracy.
• Monitor and manage emails that affect order processing with exceptional time management.
• Prioritize and process orders with urgency by installation dates and regional shipping needs.
• Proactively and professionally communicate with internal and external salespeople when documents are missing, or questions need to be resolved that affect the urgency of an order to installation.
• Identifying back order/ out of stock items, must have attention to detail to ensure accuracy of each order pulled.
• Track orders with urgency to ensure installations are staged and scheduled on time for external customers.

Requirements:

• 2-5 years of experience in data entry and order processing roles.
• Ability to work on a designated schedule.
• Ability to work overtime as needed.
• Familiarity with banking and/or credit card processing systems.
• NetSuite experience is a plus.
• Attendance and punctuality are required for this position.
• High School Diploma. Associate's degree Preferred.
• Work independently as well as with teams.
• Proficient in MS Office skills, including Outlook, Word, Excel and Teams.
• Operate basic office equipment (copier, printer, scanner, etc.)
• Attendance and punctuality are required for this position.

Full compensation packages are based on candidate experience and relevant certifications.
Compensation Range
$22-$25 USD
Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.